Utilities Department

Sewer Backup

If you experience a sewer backup in your basement, please contact the Utility Department at 763-421-0154 between 7 am and 2:30 pm Monday through Friday. After hours, contact the Hennepin County Dispatch at 952-258-5321.

Sewer Line Cleaning

Residents who have their sewer cleaned from the house to the street should notify the Utility Department by filling out the Water/Sewer Issue form so we are aware the cleaning is being done. This could avoid problems with roots clogging the mainline, which could cause a backup.

Odd-Even Sprinkling Ordinance

The mandatory odd/even sprinkling ban becomes effective May 1st and continues through Labor Day each year. The City's policy is to restrict the use of lawn sprinklers, through the use of an odd/even system. The ordinance prohibits the watering of lawns, trees, or shrubs between 10am and 7pm.  View Summer Sprinkling Restrictions and exceptions.

Call Before you Dig | Gopher State One Call

  1. Phone Number: 800-252-1166
    Additional Phone Number: 651-454-0002
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