Utilities Department

Water Service Line Inventory

The City of Champlin has completed and submitted the service line materials inventory to the Minnesota Department of Health. The service line inventory is publicly available, and you can check the materials for your service line by visiting the Lead Inventory Tracking Tool (LITT). You may also email Dave or call 763-923-7190.

A comprehensive evaluation was completed of the service line materials from the water main to the meter inside the property. This process utilized documents, records, pictures, and inspections to verify that all services were non-lead. As of 08/01/2024, our inventory contains (0) lead, (0) galvanized requiring replacement, and (0) unknown material. The systems service lines inventory of 7966 have been inventoried and are non-lead. View the 2025 Report for 2024 Water Quality (PDF).

Sewer Backup / Water Shut Off Request

If you experience a sewer backup or need your water shut off immediately, please call 763-421-0154, Monday through Friday 7 am - 2:30 pm. After hours, call Hennepin County Dispatch at 952-258-5321.

Sewer Line Cleaning

Residents who have their sewer service lines cleaned or roots cut should notify the Utility Department by filling out the Water/Sewer Issue form. An inspection of the sanitary sewer main after the work is completed may identify potential flow issues, created from the debris removed during the maintenance. Following this procedure will help to reduce blockages and backups.

Odd-Even Sprinkling Ordinance

The mandatory odd/even sprinkling becomes effective May 1st and continues through Labor Day each year.  View Summer Sprinkling Restrictions and exceptions.  Odd addresses may water on odd calendar days and even addresses on even days. Days begin and end at midnight.  No sprinkling is allowed between  10 a.m. and 7 p.m. You may water by hand anytime. New sod and seed can be exempt for four weeks, call 763-421-0154. Children can run in the sprinkler anytime.

Water Issues

Discolored

If you experience discolored water, please perform the following:

• Go to the lowest level and run cold water full force for five minutes.
• When the water runs clear, turn on other faucets and run until clear.
• If the hot water is discolored, you may need to drain your water heater.
• If your water remains discolored, please call 763-421-0154, Monday through Friday 7 am - 2:30 pm. After hours, call Hennepin County Dispatch at 952-258-5321.

Low Pressure

If you experience low water pressure, please perform the following:

• Verify that it affects all faucets.
• Check an outside spigot. If there is normal pressure, you may have a restriction on your water softener. Bypass the water softener.
• If the condition remains, please call 763-421-0154, Monday through Friday 7 am - 2:30 pm. After hours, call Hennepin County Dispatch at 952-258-5321.